In this course we'll explore how conversational IVRs, or voice agents, can help create customer experiences that help us retain customers and bring value to our businesses. We'll also learn about the synergies between chat and voice and the benefits...
Learn the basics of conversation review — what it is, how it works, and how to use it effectively in your daily workflow.
This course explores the question "How can your project benefit from a live chat integration?" It also shows how boost.ai's human chat works, which is boost.ai's own live chat solution.
In this course, you'll learn how to start using the downloadable clean-up reports to improve your model. It contains tips and tricks on what to work on first, and when you should prioritize which report.
